Helping people, and making a difference in their lives as they realize their real estate ownership goals, is Todd and Lisa’s TOP priority. What they have to say about their service is of paramount importance. When they take the time to let them know about their experience, it means the world to them! Todd and Lisa look forward to an opportunity to earn your business, build a relationship with you, and help you realize your real estate dreams too!
Growing weary of both our separation from other family members, the long commutes between households, and the busyness of the city, my wife had a vision to move she and I, our two daughters, our two cats, and her parents to a plot of land near Occidental. But in order to do so, we had to embark upon a seemingly impossible journey, one that involved finding a place we could afford, then putting in an offer by consolidating the finances, bank statements, credit scores of four adults living in two separate households, then packing up and moving out of our houses, then staging and selling those two houses in two separate cities to buy the new place. I must admit, the whole experience seemed crazy confusing and downright overwhelming, causing me to oscillate through a rainbow spectrum of emotions, a spectrum of emotions anchored by terror on one side and numbness on the other. But amidst all the existential challenges of such a change, we felt held and genuinely supported by Lisa Sheppard and her team. Having grown up in the area we were moving to, and sharing amazing tales of her epic childhood, she validated my wife's vision, was sympathetic to our needs as a family, and certain about the positive impact such a move would have on us all. She was even courteously yet powerfully willing to step in on our behalf, and advise our Berkeley Realtors, who seemed a bit put off by the tight timeframe, to step things up to selling our home in Berkeley. In the end, and feeling encouraged, supported, well advised and cared for by Lisa, we prevailed. Thank you so much, Lisa. We know this was one of the most convoluted transactions ever but our whole family is in a much better place and we are forever grateful!
We met Lisa a little over 11 years ago when we moved from Southern California. She facilitated our acquisition of two great properties and in the process became a very good friend. Unfortunately we were one of those who lost a home in the 2017 fire and recently finished the rebuild of the house. Lisa was not only the one we asked to represent us in the sale, but was also very much involved in advising the decor, inside and out. Her tireless efforts made the difference in completing the build and ushering the sale through escrow in a difficult situation. We whole heartedly recommend Lisa for any of you real estate transactions.
Thank you, Lisa, you are a capable, can-do woman that knocked this sale out of the park on the first pitch. You are an inspiration in organization, fitness and talent. I’m so glad I got to work with you and wish I had from the start. Thank you for all your professional talent and fun energy. You really facilitated this deal the whole way through. You can rest assured that our family is extremely grateful for your skills and a job well done!
Lisa & Todd are simply the best. I have bought and sold 10 properties over the years and we are fortunate to have entrusted the sale of our Sebastopol property of 12 years to Lisa & Todd. We loved our property so very much and it was a difficult decision to sell it. They understood the emotions and importance of our decision and made the entire process seamless, enjoyable, and informed with very little stress. Their attention to detail, impeccable communication, respectfulness of our time and lives were all perfect. We thought that we were listing at the higher end of the price range--and Lisa & Todd's marketing plan and efforts resulted in 9 all-cash/no contingency offers within 36 hours of listing. There were so many details involved with our property and they were masterful at conveying all the special nuances and features of the building and 10+ acres...as if it were their own home. Finding the best future caretakers of our property was very important to us--and Lisa & Todd thankfully were able to ensure that our top pick was the final offer. The sale was almost 50% over asking price and the transaction was incredibly smooth. When the transaction was complete, we sincerely missed talking with them 10 times a day--when does that happen!!? The only "unfortunate" thing is they sold our property so fast that we didn't have enough time to enjoy being neighbors with the Sheppard family, but the added bonus is we have new friends for life. We could not recommend anyone more highly!
Lisa Sheppard is our agent. We wouldn't use anyone else. She's so good at her profession. Lisa is a hard worker and gets what she wants. Would recommend her to anyone!!
We didn't expect to purchase a home so quickly, but Lisa made it so easy. She told us she would find our dream home and she did! Best service and we will definitely refer her and her team to everyone!
Great service from Todd & Lisa Sheppard!
Todd & Lisa were truly exceptional and went above and beyond what we ever could have asked for.
Our San Francisco realtor found us Lisa Sheppard. It was a perfect match! We couldn’t have been more happy with Lisa. She is superb!
Todd & Lisa are the best agents in the business!
Todd & Lisa were great. They met all of our needs and were so patient during our search.
Thank you SO much for all your hard work, tenacity and thoroughness in helping us buy our new home! We really appreciate that you took us through step by step and never made us guess or wonder what was needed next. You are by far the best agent we have ever worked with, and this is the third time we've bought a house! You are our Realtor forever!
What can we say? You did it! You said you would and you did. Thank you! Thank you for showing us what we needed to do before we listed, and thank you for all your hard work during the sale, all the way until the day we closed, and beyond! You're the best!!!
Thank you so much for everything! You worked so hard for us, we can't believe how much is involved! But, you always tried to shield us from as much as you could, and we are eternally grateful to you for that. Thank you walking us through each step of the way, whether it was your job or not. Thank you for taking care of so much for us, we couldn't have done it without you. Yeay, we are in our new home and we are soooo happy!!!
There was never a time when I felt like you weren't completely on top of everything. From sending me the listings I wanted, to changing them as my criteria changed and calling or emailing me listings that you wanted to make sure I saw or that you thought might work for me-you were on it! You made yourself very available for viewings on short notice and you were very flexible with my schedule! You were wonderful about explaining what I needed to know, how everything worked and as a first time home buyer it was so important to have that. Beyond that you made the process fun. I enjoyed going through the entire process with you, however stressful it got and at the end when I was finally in my perfect home, I missed working with you! You are the bomb!
When it came time for me to think about retirement and where to live, good fortune put me in touch with Lisa! Her knowledge of the area was so helpful; this together with her assistance in negotiating the intricacies of "closing the deal" enabled me to find and purchase my retirement home. The fact that her "customer care" did not end once the purchase was final makes it easy for me to recommend Lisa to anyone buying or selling a home.
Lisa did an excellent job for me when I bought my house. She was always available to answer my questions, and she worked very hard to make sure that my house purchase went smoothly. I would happily recommend her to any of my friends if they needed a Realtor.
My wife and I want to thank you VERY much for helping us find our new home. Your knowledge of the Sonoma County area was invaluable as we shared with you what were looking for in the features, location, and other qualities. You did so much more for us than just looking at listings...you went the extra miles to find and secure a great home at a great value. Again, thank you for your professionalism and most importantly for your unparalleled commitment.
For someone who has sold two homes and purchased two homes in the past 15 months, we've had our fill of looking and showing. However, we want you to know that your participation in securing the two perfect homes here in Santa Rosa is greatly appreciated. We chose to go with you before we ever met you, due largely to your immediate and thorough response to our inquiries from 500 miles away and your very pleasing personality. I can say without hesitation that your attention to detail and your pursuit of things necessary and valuable to us was outstanding throughout the entire transactions. Hopefully, we won't be in the market to sell or buy in the near future, but if we were, you would be the first one we would call.
Finding just the right home is no small task! Lisa Sheppard's commitment and passion to find us the home we dreamed of in our price range was above and beyond what we expected from a real estate agent. She not only found the perfect home for us, but also for our parents. We highly recommend her!
The thought of having to short sale my condo, left me feeling nauseated and very stressed. Lisa made it painless; she works incredibly hard; and is extremely professional, knowledgeable, prompt, and the best advocate for any seller. My husband and I have referred friends to her, who feel the exact same way. Once this is all behind us, and we are ready to be homeowner's again, Lisa is the agent we will use, no doubt in our minds.
You are amazing, you are the best! Everything you said was going to happen, happened, just like you said it would! You should be the spokesperson for Keller Williams Realty! Thank you!!
Thank you for all of your efforts in helping us sell our home. I especially appreciate your positive "can do" attitude and cheerfulness. Your professionalism and attention to detail is admirable and also appreciated. I enjoy working with you and know I chose the right person to work with. You are absolutely the BEST!
Thank you for all the hard work you did to make our short sale happen. Your professionalism, persistence, expediency and determination endured consistently throughout this process. We both feel very lucky and so appreciative to have had you represent us. We wish you continued and much deserved success. Sincerely grateful,